Send a model or part number.
Use the full manufacturer reference, including suffixes where available.
This prepares an enquiry. It does not confirm a catalogue match or stock availability.
Four product ranges · Manufacturing and coordinated supply
Choose the information you have. You can start a conversation without completing a full technical specification.
Use the full manufacturer reference, including suffixes where available.
This prepares an enquiry. It does not confirm a catalogue match or stock availability.
A nameplate, connector close-up or dimensioned drawing can help identify the next questions.
Attach up to three PDF, JPG or PNG files, up to 10 MB each, to the enquiry form. For additional material, email salesjames@mkelecsolution.com and include the enquiry reference. Similar appearance alone does not confirm compatibility.
Tell us about the equipment, installation and operating conditions. Technical details can be clarified together.
Browse categories and add items to a mixed enquiry list. You can also describe your own procurement list directly.
Open enquiry list ↗Explore transformers, EV charging equipment, electrical parts and industrial automation.
Open product centre ↗Keep the manufacturer, model and important connections readable. Remove unrelated customer details before sharing. Attach the relevant views to your enquiry with a short description of the replacement you need.
Show the overall shape and where the item sits in the equipment. Include the existing equipment reference if known.
Include a readable manufacturer name, full model, rating and serial or ordering code where present.
Show connections, fixing points and available dimensions. Add a drawing or revision reference when available.
Photographs start identification; dimensions and electrical compatibility still need confirmation.
Prepare a replacement enquiry ↗Identification is the first step. The next question is whether the proposed item matches the equipment, installation and supply requirement.
Include the original manufacturer, full ordering code and suffixes, version where relevant, quantity and destination. Availability, condition and documentation are reviewed for that exact reference.
A readable label, overall photograph and interface details can narrow the discussion. Further dimensions, ratings or the existing equipment reference may be needed before a specific item can be proposed.
State which features must remain the same and which may change. Electrical duty, mechanical fit, connections and any software or platform interfaces need separate review. Similar appearance is only a visual clue.
“We need a replacement for the item in the attached label photo. The manufacturer code is partly unreadable. We can provide the fixing dimensions and connector photographs. Please identify the missing information before proposing an alternative.”
Prepare an identification enquiry ↗